Why should I give AREA Printing & Design my project instead of some other company?

What are your customer service hours?

How can I contact you?

What are your privacy and security policies?

What are your terms and conditions?

How long does it take from the time I submit my order until you begin working on the job?

Can you do die-cutting, foil stamping and embossing?

How long will it take until my printed pieces are delivered?

Will I receive the exact quantity I order?

How do I order multiple pieces?

Can you produce a brochure that is a custom size?

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Why should I give you my print project instead of some other company?

Behind every order at AREA Priting & Design is a team of professionals who are dedicated to meeting your expectations. We combine the efficiency and competitive pricing of online ordering with the quality and commitment of people who care.

What are your customer service hours?

Normal business operations for AREA Printing & Design are from 9:00 am - 5:00 pm EST Monday – Friday. However, to accommodate orders on both coasts, you can leave a message at our toll free number (1-877-268-9110). Someone will respond to your inquiry in a timely fashion.

AREA Printing & Design is a specialty printing company and we work by appointment only. We do not offer a walk-up window to place orders or receive shipments. Completed orders will be delivered to your location from your personal representative when it is ready.

View the Contact Us page.

AREA Printing and Design is a specialty graphic and website design firm, offset, digital and large format printing company, and mail house. We do not offer a walk up or storefront location and we offer delivery to your location free of charge utilizing our own courier service free of charge within 15 sq. miles of our location. This policy allows us to be more efficient in servicing our clients and eliminates unnecessary time with clients that can be better served by utilizing the web through email correspondence.

Because we are a graphic design firm, our graphic designers do not take inbound phone calls.  All correspondence and concerns regarding your order must be sent to us in writing so that we have a written “paper trail’ of your request that may include changes to your order. Typically at the onset of your project, the designer who has been assigned to your job may need to speak to you on the phone to clarify your order, however this must be followed up with an email to you confirming your verbal dialogue.

What are your privacy and security policies?

View the Privacy Policy page.

What are your terms and conditions?

View the Terms and Conditions page.

How long does it take from the time I submit my order until you begin working on the job?

Your job is usually preflighted within 24 hours. A proof is prepared within 24-48 hours if your files have been prepared properly. If there is a problem with your file, we will contact you immediately to keep your project moving forward.

Can you provide die-cutting, foil-stamping, embossing or thermography capabilities?

Yes, but we handle items like this as Custom projects. We can also help you with projects requiring special inks, different binding techniques, finishing options (such as three-hole punch), index tabs and more. Just go to the Custom page and fill out the request for a quote.

How long will it take until my printed pieces are delivered?

Each product page offers four options for production schedules. You select the production schedule that most closely matches your needs. The timeframes vary slightly from product to product. The Regular production schedule does not incur rush charges. Expedited, Speedy and Rush schedules do. These costs are itemized in the Calculator so that you can decide if it is worth the cost to you to get your project a day or two earlier. Any order requiring rush schedules are subject to our confirmation that press time is available. It's rare that we can't accommodate your request, but occasionally we must decline rush schedules because of previous commitments. For every order placed, you must allow approximately 5-7 business days after your proof has been approved. All Specialty items (including magnets, presentation folders, etc.) require 10 business days for production.  Quoted timeframes do not include shipping to your location. Although we strive to complete your order as quickly as possible, situations do arise that interfere with estimated completion dates, therefore we recommend that you order your products well in advance of your need for them; please order BEFORE your run out!

Will I receive the exact quantity I order?

Most of the time we ship slightly more than the quantity ordered free of charge. On rare occasions, we may ship slightly fewer pieces than the quantity ordered. In the case of booklets or calendars with multiple pages, prints that are utilized as setup sheets for cutting, scoring, folding machines or preparing the machines that make them into booklets, for example. Printing industry standards allow for a certain amount of overs and unders. If underages are a concern and you need an exact quantity, we recommend adding 5% to your original quantity to ensure delivery of the number of pieces you need.

How do I order multiple pieces?

The best way to order multiple pieces is simply to order each item separately. You can give your elements similar names so that we know they are related. Also, be sure to put them all on the same production schedule so that they deliver at the same time.

Can you produce a brochure that is a custom size?

Yes, just go to the Custom page and fill out the request for a quote. Be sure to indicate the finished size you desire.